- Posted by Haroun Arif
- On September 12, 2018
Dell offers a wide spectrum of laptops that have become immensely popular across the globe. These laptops have garnered praise because of their long battery life as well as quality build. With successful products like Inspiron and Alienware, Dell laptops can meet a wide range of needs. Nonetheless, like all technical gadgets, Dell laptops can often be prone to malfunctions from time to time. Often, users complain about the issue of black screen on their Dell laptops. Once it happens, you might hear some inconsistent beeps. Despite restarting your system several times, you may not be able to solve the issue. This content walks you through the details if you want to know how to fix black screen on a Dell laptop.
In case you feel like you need expert assistance in the matter, you can get in touch with our professionals at F2Help. They are efficient enough to get rid of all your issues regarding Dell laptops.
Possible Causes of a Dell Laptop Screen Going Black All of a Sudden
There can be different reasons why your Dell laptop screen goes black after startup. Possibilities are multiple when it comes to the black screen issue.
The most common cause that can lead to this black screen issue is overheating of your laptop. In order to avoid overheating, your laptop needs proper ventilation. In case the ventilation holes are blocked by dust particles, it can lead to overheating. The problem can also be caused because of a poorly manufactured laptop.
In addition to that, it can also happen because of the overuse of the CPU for a long period of time. If a CPU-intensive program or game is running on your laptop for too long, you might see this issue appear.
The issue might also crop up because of hardware-related issues. You will be able to apprehend a possible failure by the periodic crashes on your system. If you are facing the problem of black screen after 5 to 15 minutes of booting up, this indicates a hardware failure.
Moreover, faulty drivers can also be the cause. In case you have updated the drivers recently for a new feature, you can get this problem on your Dell laptop.
Virus Or Malware
Another factor that triggers the ‘Dell laptop screen goes black but still running‘ issue can be malware in your laptop. However, if this is the case, you might not experience a total crash. Usually, it targets a single program instead of the whole system.
You might see the Dell laptop black screen on startup if there are any issues with the display of your laptop. You can verify this by playing some audio on your laptop. If the black screen comes up even though the music continues to play, you can be certain of the source of the problem. There could be problems with the video card, the monitor, video drivers or the cables that connect the monitor to the computer.
Effective Measures That You Can Implement to Troubleshoot the Black Screen Issue
Users often complain that their Dell laptop turns on but screen is black. Nevertheless, you can easily get rid of the issue by implementing some effective techniques.
As the first troubleshooting method, you can try to release the remaining charge in your system. In order to do that, you will have to separate the external peripherals such as printers or external hard drives. You will also be required to disconnect the battery and the AC adapter. Then, you need to press and hold the power button for some time and reassemble the battery and AC adapter again. Lastly, you can reboot your Dell laptop in order to check whether the problem of Dell laptop black screen with cursor persists or not.
As an alternative method, you can first restart the system. After that, you need to press the ‘F12’ key repeatedly and go to the ‘Diagnostics’ option. Once you do that, the diagnostics procedures will begin. Also, you are going to see error messages if there’s any.
Looking For Reliable And Pocket- Friendly Services? Get In Touch With Our Experts
In case you are still confused about how to fix a black screen on a Dell laptop, you can get in touch with our experts at F2Help. They are extremely competent as well as skilled individuals who are familiar with all the issues that can arise with your Dell laptops.
You can reach our Dell professionals via multiple modes of communication. For example, you can give us a call at our helpline number 0045864029 and let us know your problems. In addition, you can also send us an email in order to communicate with us. You can also avail of the live chat facility that we offer. No matter which mode of communication you happen to choose, we will provide you with instant laptop repair services in your hour of need.