- Posted by Haroun Arif
- On February 28, 2020
Your connection is not private is an error message that frequently appears when you visit a website. You can get this error message in any browser like Chrome, Safari, Firefox, etc. It acts as a warning that attackers might be trying to steal your personal information.
However, this is not the case all the time. It’s because this problem is evident to occur due to some other reasons as well. There can be some other reason if the error message appears on multiple websites.
It is necessary to know these reasons if you wish to remove the error message at your home. For example, this message appears if the SSL certificate has expired on the website you are trying to visit.
You are lucky enough if you have been able to fix this error by yourself. However, if you are still struggling with this error, then here are the solutions.
Reliable Ways to Troubleshoot Your Connection is Not Private Chrome:
Since the problem mostly occurs in Chrome, we are explaining it for the sake of Chrome users only. Begin your journey with the first method and proceed to the rest until you find a suitable way out.
Method 1: Reset the Date and Time Correctly
Users have reported that often they encounter ‘Your connection is not private’ error message due to the incorrect date and time settings on their computers. Thus, you need to check whether everything is correctly set on your device or not.
- You will find the Date and Time section at the bottom-right corner of your computer Home screen.
- Right-click on this section and select the ‘Adjust date/ time’ option from the popup menu.
- Swipe the toggle to turn on the ‘Set time automatically’ option.
- If you want to set the time manually, then turn off the Automatic option and select the correct time on your own.
- Though you can set an Automatic Time Zone, you must select the date manually.
- After adjusting the date and time, close the Settings window and open a new tab in Chrome.
- Visit the same website and see whether you are getting the same error or not.
- Choose ‘System Preferences’ from the Apple menu and tap the ‘Date and Time’ icon.
- If you find a padlock, then click on it and enter your username and password.
- Choose the ‘Set Date & Time Automatically’ option and click the ‘Time Zone’ tab.
- If automatic detection of your location fails, then uncheck ‘Time Zone’.
- Next, select your region, city, and time zone on the map.
- Then close the browser and open a new tab to revisit the website that was showing this error message.
Method 2: Clear the Browsing Data
Google Chrome users are supposed to clear the browsing data with time. If they don’t do so, then error messages like ‘Your connection is not private’ can appear. So, clear your browsing data by using the steps given underneath:
- First, launch the Chrome browser or open a new tab.
- Click the menu icon represented by three dotted lines at the extreme top-right corner of the window.
- Choose ‘Settings’ under the Edit option and click on the ‘Show Advanced Settings’ link.
- As a new window opens, navigate to the Privacy Section and tap the ‘Clear Browsing Data’ button.
- Then you will find a list of all your browsing history to date.
- Select the browsing history individually and hit the ‘Clear Browsing Data’ button below.
- Close the existing windows and reopen the Chrome browser.
- Then search for something to ensure that you aren’t receiving the same error message.
Method 3: Modify the Antivirus Program Settings
There are some over-sensitive antivirus programs that might display this concerning error message when you try to visit a website. If you are confident that the site you are trying to visit is free from malicious programs, then turn off the Scan SSL. Otherwise, the antivirus software will continue to display the same error message.
To disable the SSL scan, open your antivirus and check its settings. Look for SSL scan, right-click on it and select the ‘Disable’ option from the drop-down menu.
In case you are unable to find such a setting, then uninstall the antivirus temporarily on your PC. To do so, go through the steps given below:
- Click on the Start menu and search for the Control Panel.
- Choose ‘Programs’ on the Control Panel window and click the ‘Uninstall a program’ link.
- Find out the antivirus in the list of installed programs and select it.
- Then tap the ‘Uninstall’ button and click ‘OK’ on confirmation popups.
- You will receive a message for the successful uninstallation of the software.
- Now, close the Control Panel window and open your Chrome browser.
- Try to visit the site which was triggering the error and proceed to the next method if Chrome fails to load that site.
Method 4: Visit the Website in Incognito Mode
Most of the problems get resolved when you open a website in the incognito mode. So, open a tab in Google Chrome and click the menu icon. Select ‘New Incognito Window’ from the drop-down menu and search for that website in this new window. You can quickly open the Incognito window by pressing ‘Ctrl, Shift, and N’ keys simultaneously.
Method 5: Disable the Extensions
You might be unaware that one or more extensions are causing this error in your browser. Hence, you have to identify the extension and keep it disable while using Chrome to get the Your connection is not private fix.
- Launch the Chrome browser, click the menu icon and choose ‘Settings’.
- Then click ‘Extensions’ to get the list of extensions available for your browser.
- Swipe the toggles to turn off the extensions one at a time and try to visit the website.
- You will thereby understand the extension that is interfering with your SSL connection.
- After identifying the problematic extension, keep it disabled and continue your browsing.
Method 6: Clear the SSL State
The SSL state in your computer might be responsible for this error message. Therefore, use the following steps to clear SSL state in Chrome.
- Open a tab in Chrome and click on the menu icon.
- Choose ‘Settings’ and check the ‘Show Advanced Settings’ box.
- Navigate to the ‘Network’ tab and select ‘Change Proxy Settings’.
- Then click the ‘Content’ tab on the ‘Internet Properties’ dialog box and select the ‘Clear SSL State’ option.
- Hit the ‘OK’ button and close the current Chrome window.
- Reopen Chrome and visit the website that was triggering ‘Your Connection is Not Private’ error.
- Click ‘Go’ next to the finder and select ‘Utilities’.
- Click ‘KeyChain Access’ under ‘Utilities’ and choose ‘System’ in the left pane.
- Select the SSL certificate you want to delete and tap the ‘Edit’ button followed by the ‘Delete’ button.
- If a prompt appears, then click ‘OK’ to proceed.
- Enter the login password for your Mac to remove the certificate from the list.
Hopefully, you will be able to eliminate ‘Your Connection is Not Private’ error message by any of the aforesaid methods. However, if the problem continues, then update the browser and your computer Operating System as well.